During your stay in France
During your stay in France
Wherever you are, staying in touch is really simple!
Connecting to Bouygues Telecom network
When you turn on your phone in France it automatically connects to a network. You can manually select the Bouygues Telecom network.
Your phone should have a “network options” or “settings” menu where you can configure the network.
Select “Bouygues Telecom” or “208 20”
Wait a few seconds... BOUYGTEL appears on your display... You’re now connected to Bouygues Telecom!
If you have any questions or problems connecting to the Bouygues Telecom network, please contact our customer care centre on 614 or 06 60 614 614, or 00 33 660 614 614.
How do I make a call?
Make sure that the numbers stored in your directory include the international access code. For example : + 44 (country code) for calls to the United Kingdom.
To call a number in France:
Dial the 10 digits of the telephone number (fixed or mobile) of the person you wish to contact. Example – to call a landline number: 01.xx.xx.xx.xx
The first two digits in the number depend on the region you are calling (please refer to the card opposite). Example – to call a mobile phone number: 06.xx.xx.xx.xx
To call your home country or another:
Dial ‘’+‘’ or "00" + country code + area code + telephone number of the person you are calling (the ‘’+’’ is a universal prefix for international calls.)
Example: to call a number in the UK dial: + 44 + 207 (country code) + telephone number
Contacting the Bouygues Telecom customer service
Dial:
- 614 if you are already connected to the Bouygues Telecom network
- 0 660 614 614* if you are not connected to the Bouygues Telecom network, or if you are calling from a land line.
* An operator will be ready to answer your questions from 8:00 a.m. to 9:00 p.m., Monday through Saturday.
To find out the detailed charges for these numbers, contact your Customer Service department.
Who should I contact in an emergency?
Emergency Services
|
Emergency Medical Service (SAMU) |
15 |
|
Police |
17 |
|
Fire Department |
18 |
|
Emergency Social Services |
115 |
|
European Emergency Service |
112 |
|
Maritime Emergency Service |
1616 |
|
Report Child abuse |
119 |
|
Missing Children |
116 000 |
Practical Information
|
Bouygues Telecom Customer Service |
614 |
|
Taxis: G7 |
811 |
|
SNCF (trains reservations) |
818 |
|
Allociné (Movie listings and reservations, where available) |
820 |
|
FNAC (Theatre listings and reservations, where available) |
822 |
|
Météo France (Weather) |
866 |
